Camps Airy & Louise
Printer Instructions and Drivers

These instructions are for Canon brand copiers and printers.

First, please make sure you're connected to the AiryAdmin or LouiseAdmin networks. Or you can be connected to the network using a wire.

You may be used to your computer automatically finding and setting up your printers. However this usually doesn't work with computers on camp's WiFi. You will need to manually connect the printer using its network address (IP address.) This address is 4 numbers separated by periods, and is on a sticker on the device.

Having Trouble? See troubleshooting steps below.

Instructions for PC

  1. These instructions are for 64-bit versions of Windows 10 or Windows 11. Older versions may not be supported.

  2. Download the setup package.

  3. Open the package (it should be in your Downloads folder.)

  4. Open the setup program inside the package.

  5. Verify the correct language and click Next.

  6. Click Yes to agree to the license.

  7. Select Standard to search for printers, then click Next.

  8. Click Next. (The Canon Driver Information Assist Service is not needed.)

  9. The installer begins searching for printers. Select the printer you want to use by its IP Address, then click Next.
  10. Click Start to begin the installation.

  11. Click Exit to complete the installation. You may need to restart your computer.

  12. The printer is installed with the name of the model number. If you want to change the name of the printer:

    1. Open your Settings and find Printers.

    2. Click the printer you just installed.

    3. Click Printer Properties.

    4. The printer name will be selected. Change it. Then click OK.

    5. NOTE: This is a windows bug -- the new name will not show. Go back to the list of printers and you should see the new name.

  13. To install another printer, go back to step 3.

Instructions for Mac

  1. Find out which version of macOS you have. Click the apple logo in the upper left corner, then click About This Mac. You're looking for the macOS information, it may be on this screen, or you may need to click More Info. It should be one of these: Sonoma, Ventura, Monterey, Big Sur, Catalina, Mojave, or High Sierra. Older versions may not be supported.

  2. Connect to the Canon support website. You'll need the model number of the printer or copier, it should be on the front panel of the device. Enter the device model into the search in the middle of the screen. Select the correct model, should be one of these:

  3. The page for the model you selected will show. The picture of the device should look like the device you're connecting to. Click the Software and Drivers box to the right of the picture.

  4. Verify the operating system and version. This is where you may need to enter the macOS version you have.

  5. Click the red Download button. Wait for the download to complete.

  6. Open the downloaded file, it should be in your Downloads folder. Then open the installer. Follow the prompts to install the printer driver.

  7. When the installation is done, you can delete the installer.

  8. Open System Settings, then Printers & Scanners (usually at the bottom of the list.)

  9. Pro tip: Now's a good time to delete any printers you're no longer using!

  10. Click Add Printer.

  11. In the Add Printer window, at the top center, click the Globe icon.

  12. Click Add.

  13. To add another printer, go back to step 6.

    14. Troubleshooting

    1. The most common printing problem is that you're not on the wired network, or on the AiryAdmin or LouiseAdmin WiFi. Check this first. If you need the password, see any member of the Administrative Team.

    2. Make sure the printer has paper loaded and is not jammed. If you're not familiar with the printer, please ask for help.

    3. Still having trouble? Contact Eric Bloom on Slack or by email eric@airylouise.org.

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